How we keep your data safe.
Keeping your data safe matters as much as being useful. This page explains, in plain words, how we protect your information.
Six things we always do.
Screen sharing needs permission
Screen sharing never starts on its own. The employee turns it on. They see a clear sign while sharing. They can stop it with one click.
- The employee turns it on each time
- A clear sign shows while sharing
- Stop any time, instantly
Nothing is recorded
Help happens live. We do not record or save what is on the screen. Workflow sees the screen, helps right then, and keeps nothing.
- No screen recordings
- No screenshots kept
- Nothing to play back later
Your data is encrypted
Your data is locked when it is sent and when it is stored, so others cannot read it. Passwords and keys are kept apart and safe.
- Locked while being sent
- Locked while stored
- Keys kept apart and safe
Only the right people get access
Each company’s data is kept apart from every other company’s. People see only what their role lets them see, and admin actions need a verified account.
- Each company’s data is kept apart
- People see only what their role allows
- Admin actions need a verified account
A record of key actions
Key actions — like inviting someone, changing access, or adding documents — are saved in a log that admins can check.
- A log admins can check
- Who did what, and when
- Can be exported to review
Your documents stay yours
Your documents belong to you. We use them only to answer your team’s questions. We never use them to train other AI, and we delete them whenever you ask.
- Your content stays yours
- Never used to train other AI
- Deleted whenever you ask
Screen sharing, done carefully.
Letting software see your screen is a big deal, so we make it clear and easy to control. It never starts on its own, and you can stop it any time.
- You choose to share your screen — it never starts on its own
- A clear sign stays on screen the whole time you share
- It sees only what is on screen right now
- Nothing is recorded or saved to view later
- One click ends sharing, and Workflow stops right away