Workflow
Real-Time AI Guidance for the Software Your Team Depends On

Share your screen, ask by voice or chat, and get step-by-step guidance while you work.

Workflow gives your team real-time AI guidance for the software they depend on. Employees share their screen, ask by voice or chat, and get step-by-step help while they work. It uses your guides, processes, and software knowledge to deliver consistent support whenever your team needs it.

Book a demo See how it works

Designed for faster onboarding and fewer escalations

  • Reduced training costs
  • Web-based platform
  • Encrypted security
  • Fewer escalations

Support That Scales With Your Team

An AI assistant that helps employees complete tasks with confidence.

Accelerated Onboarding

Help new employees navigate company systems faster with real-time AI guidance.

Knowledge Where It’s Needed

Make internal processes easier to follow without relying on documents or memory.

Reduced Support Dependency

Give employees consistent answers before routine questions reach managers, IT, or support teams.

How Workflow helps your team, in three steps.

Set up Workflow with your guides and processes. Then your team can share their screen and get real-time, step-by-step guidance while they work.

  1. 1

    Add your guides and processes

    Upload your guides and processes. Workflow uses your knowledge to support your team the way your business works.

  2. 2

    Support employees in real time

    Employees request help by voice or chat in real time, while they work.

  3. 3

    Get AI guidance step-by-step

    Workflow delivers accurate, context-aware guidance using your organization’s knowledge, tailored to each employee’s current screen share.

Workflow Key Features

Workflow learns from your guides

Workflow learns from your guides, wikis, and how-to documents to ensure answers match how your business operates.

Workflow understands what’s on screen

When employees share their screen, Workflow can respond with guidance tailored to the task in progress using real-time AI.

Instant, plain-language responses

Employees get immediate answers in clear language, without searching across documents or systems.

Ask by voice or chat

Employees can request support by voice or chat in real time while completing their work.

No unnecessary data storage

Workflow supports screen-based guidance within the live session, with controls available for employees and admins.

Actionable admin visibility

Admins can see where employees get stuck, helping you continuously improve training and processes.

What each person can do.

Employees

Get help while you work

  • Ask how to do anything in your company’s software
  • Share your screen and get answers in context, right where you’re working
  • Your admins can see your chats to help you
Admins

Set up and run everything

  • Add employees, promote or revoke admins, and manage seats
  • Support your whole company as one flat list of employees
  • Read employees’ chats and watch their live screens to help
Zekara Intelligence

We handle the setup

  • We train your assistant on your own guides and documents
  • We manage your account, plan, and seats for you
  • We never see your employees’ chats or their screens — only your admins do

What teams see after using Workflow.

60%
New hires learn the tools faster
−40%
Fewer repeat “how do I” questions
24/7
Help is available any time
1 day
To get set up and running

Common questions.

Workflow is an AI assistant that helps your employees use your company’s software. It learns how your tools work from your own guides. Then, when an employee shares their screen, it can see what they’re doing and answer their questions in context, drawn from your company’s own knowledge.

You give it the documents you already have — your how-to guides, wikis, and help articles. Zekara uses them to teach the assistant how your company does things. You don’t have to write any code.

No. The employee chooses when to share their screen, and nothing on the screen is recorded or saved. Sharing lasts only for that session, and they can stop it any time with one click.

Your company’s admins can — so they can support their people and step in when needed. Zekara never sees your employees’ chats or screens, and nothing is recorded.

No. It works like a normal chat — you type or talk, and it answers in plain language. Anyone can use it, even if they’re not technical.

Most companies are up and running in about a day. You send us your guides, we train the assistant, and it's ready to help your team.

The price depends on your team size and what you need. Book a demo and we’ll help you find a plan that fits.